My sister has been visiting us here in Rome.
After a couple of days of acclimating to the time change, her voice starting getting hoarse, and a dry cough began. Because this was at the beginning of her trip, I wanted to make sure she was seen by a doctor so that her condition wouldn’t worsen, and so that she wouldn’t be bed-ridden instead of devouring all the sites at her disposal. Being far away from home and feeling like crap isn’t a great combination.
Enter guardia medica
—which is a form of urgent care. In Italy, it isn’t the emergency room, and it usually is reserved for times when a person’s regular doctor isn’t available through normal business hours. Here in Rome, you can find guardia medica offices dedicated mainly to tourists. This is a great convenience. I visited a guardia medica office once in Umbria, and I was seen within 15 minutes. At the time I wasn’t under the Italian Healthcare system, so I had to pay a (very) minor fee.
For my sister’s situation, we took her to a guardia medica at a local hospital. She was seen immediately by the doctor on duty (no, this isn’t a fairy tale), and my partner translated for her so there would be no confusion of symptoms, and subsequent treatment. Within fifteen minutes, a diagnosis had been made, antibiotics, cough syrups, and throat gargle had been prescribed. When asked about payment, the doctor said there would be no charge, and further added that in Italy (unlike in America) they feel a keen responsibility for treating sick people, without onerous financial consequences. This is an interesting and informative perspective from a country whose healthcare system is highly rated in the world.
Thank you guardia medica for “saving the day” and for providing yet another great example of Italians going out of their way to help someone through a crisis.
My sister is on the mend now, and getting the most out of her visit. Grazie a Dio!